Settings
Test Client HVAC · Member since Sep 2025
Account
Business identity and primary contact information.
Business profile
How you appear in mentions and reports.
How we tag you when mentioning your business
Used in some mention templates as supporting context
Primary contact
Where account-level emails and SMS go.
Territory
Your exclusive coverage area. One HVAC contractor per metro — your territory is locked.
Austin, TX metro
Locked exclusive · contracted Sep 2025
Contact support to discuss territory changes
We monitor these neighborhood feeds for matching conversations
Sources
Connected platforms we monitor for matching conversations.
NextDoor Active
Connected · last sync 12 seconds ago · monitoring 21 neighborhoods
Facebook Groups Coming soon
We're piloting Facebook Groups monitoring with select customers.
Craigslist Coming soon
Service postings monitor — planned Q3 2026.
Brand voice
How we talk about your business when we mention it in threads.
Tone
Affects how we phrase mentions on your behalf.
Sample mention
Generated from your current settings — preview only.
Hey [Name] — sorry about the [issue]. We've handled a lot of summer-emergency calls in your area and stock parts for every major brand. Family-owned, been in Austin for 22 years, no high-pressure quotes. Happy to swing by — (512) 555-0142 or check us at @testclientatx.
Notifications
When and how we ping you.
SMS alerts
Sent to (512) 555-0188
New conversation matched
Ping me whenever a new thread enters my territory.
Awaiting mention > 2 hours
Alert if we haven't placed a mention in a thread within 2h.
High-engagement signals
When a homeowner replies to or DMs your mention.
Quiet hours
Pause SMS between 9 PM and 7 AM CT.
Email digests
Sent to alex@test-client.example
Daily summary
Activity recap each morning at 7 AM CT.
Weekly report
Brand Score and lead-flow recap every Monday at 8 AM CT.
Monthly insights
Deeper analysis with neighborhood breakdowns.
Team
People with access to your FirstThread account.
Members · 3
AM
Alex Morgan (you)
alex@test-client.example
RB
Rita Bowen
rita@test-client.example
JT
Jamie Torres
jamie@test-client.example
FirstThread account manager
Your dedicated contact on the FirstThread team.
SP
Sam Pereira
sam@getfirstthread.com
Billing
Plan, invoices, and payment method.
Current plan
Managed
$449
/ month, billed monthly
✓ Exclusive territory (Austin metro)
✓ NextDoor monitoring
✓ Hand-managed mentions
✓ Dedicated account manager
Next invoice
Charged automatically to your payment method on file.
Invoice history
| Date | Description | Amount | Status | |
|---|---|---|---|---|
| May 1, 2026 | Managed plan · monthly | $449.00 | Paid | Download |
| Apr 1, 2026 | Managed plan · monthly | $449.00 | Paid | Download |
| Mar 1, 2026 | Managed plan · monthly | $449.00 | Paid | Download |
| Feb 1, 2026 | Managed plan · monthly | $449.00 | Paid | Download |
| Jan 1, 2026 | Managed plan · monthly | $449.00 | Paid | Download |